Info: For more information about Subscription see Community / Subscription. If you have any questions regarding Subscription or want to set this service up on your BLOX website contact your Regional Sales Representative.

Setting up a service


Each service has three to five tabs, depending on the type of service:

  • Service Information (all service types) – used for declaring service type, naming the service, entering a notification email, giving it a description, and entering in any help text.
  • Configure (all service types) – configuration options for the service, dependent on service type.
  • Domains (Domain service type only) – used for entering the Domain address(es) for which bulk subscription access has been purchased (only applicable for Domain service types).
  • Rule Profile (all service types) – A rule profile is a set of subscription rules such as section restrictions that can be assigned to one or more services. We have created a new rule profile for each of your services as part of the migration to the new rules profile feature. Changing multiple services to use a single profile will streamline your subscription rules workflow. We recommend that you review your profiles and consolidate them if possible. Once you have consolidated them you can delete the ones you aren't using.
  • CSV Viewer (CSV verification service type only) –
  • Purchase Rates (CSV verification, Domain & Subscription service types) – This is where different subscription rates and terms are set up.
  • Analytics (all service types) –


Service Information displays the IDService typeDisplay Priority, NameNotification EmailDescriptionHelp Text, and Service Flags.

  • ID: Once Save or Save and close is selected, the system will automatically assign a unique ID number to the service. This service ID will be referenced in notification emails and in the data/feeds FTP directory.

NOTE: Each service requires different pieces of information to be entered before you can save it. If you try to save the service without the proper information a warning or error popup should tell you what's missing.

  • Permit Linked Accounts: This setting allows the subscriber to share their subscription with family and friends. This box will only be visible if your publication has activated this feature in Community / Subscription / Application settings / Linked Accounts.

INFO: For more information about Linked Accounts see Quick Start Guide: How To Set Up and Use Linked Accounts in Subscription.

  • Require Delivery Addr.: This box should be checked if all subscribers must provide a delivery address. If this box is checked and there is no delivery address associated with the account in the CSV file, the account will not be activated.
  • Service type: This is set automatically when you create the account. There are several available service types in BLOX CMS: APT Falcon, CSV verification, Domain, DSI, Free, iServices, Mediaspan, Subscription.
  • Display Priority: This setting is used to sort the order the services appear on the front end of the site. The higher the display priority number the higher in the list the service will appear. If no display number is entered the services will be listed in alphabetical order.
  • Name: The name for your service is a required field. You want to name your service something that makes sense to the users of your site (examples: Online Subscriber Access, Print Subscriber Access, Free 14 Day Trial). The name of the service will show on the front end to users.

INFO: Service names can be up to 255 characters. Any name over that limit will throw an error.

  • Notification Email: You may enter up to three email addresses (separated by commas) that will receive an email notification when A) a change is made to the CSV file in a CSV Validation service and B) a user subscribes to the service.

INFO: For more information see Notification Email.

  • Description: The description field is not a required field but should generally be used, as it will display for the users of the site. In most cases, you'll want to provide the users with a description of the service they are purchasing.
  • Help Text: The help text field will be displayed on the subscription page after the user logs in and selects the service. This field can give your subscribers more detailed information and instructions on how to sign up for a service. It can be especially useful for CSV verification services if you need to instruct your customers how to reference validation fields. This field does support HTML code.
  • Service Flags
    • Disabled: If checked, the service will be completely disabled. The associated transactions will still remain, but the service will not be visible on the front end, and it will display in the admin with gray text.
    • Hidden: If checked, the service will remain active but not display on the front end. This means that the URLs that are blocked by this service will still continue to be blocked, but users will not be able to sign up for this service to gain access.
    • Notices: When checked, users subscribed to this service will be sent notices that their subscription is about to expire, and when it has expired.
    • Receipts: When checked, users will receive an email receipt on subscription purchase and renewal.

    • Test Mode: If checked, every transaction gets marked as a test transaction in the transactions list. (For more information on the Transaction log, see the Transactions Overview below.) If a payment handler is set up and configured, such as PayPal or Authorize.net, it will run the transaction through the payment handler's test processor but not actually take any money.


Configuration for the Domain Service would be used when your publication sells a bulk subscription service to a corporation or public institution (i.e. a school district). Using a Domain service allows your publication to grant subscription rights to all users with a given domain, such as TownNews.com, as a part of their email address. Domains listed as @TownNews.com, with the @ symbol included, will not work. This service circumvents the need for each user from that domain to sign up individually, and frees the publication from having to enter or upload each email address individually.

Configure in the Domain service is the same as that used for Subscription services, except that the option to Auto-bind Users exists.


Each service has the option to accept custom properties on the bottom of Configure. To add a Custom Property, click the Add button. To delete a custom property, click Remove. There are three additional Custom Properties available:

  • purchase_success_heading: - defines the header text that will display at the top of the service.
  • purchase_success_text: - defines the sub heading text that will display below trial information / above the details.
  • purchase_success_details: - 'true/false' determines whether the print button and tables of details will display (defaults to true on all services except for free which sets to false.


Click Add and type in the Domain name.

Clicking the Add button brings up the Add Domains dialogue window.

Add all domain names that may be used by eligible employees.


Rule Profile sets which pages are behind a paywall. Readers will not be able to access the URLs covered by that particular rule profile unless they are signed up for a particular service that protects that URL. You can have multiple services covering URLs and the reader will only need purchase access to one service. Simply select the radio button that corresponds to the rule profile you wish to employ. If you hover over a rule profile a bubble will appear that shows you what URLs that profile restricts.

INFO: For more information see To create a new Rule Profile.


Purchase rates are only applicable for the CSV Verification, Domain and Subscription service types.

To edit an existing purchase rate select the rate and click Edit or double click on the rate.

To delete a purchase rate select the rate and click Remove.

To add a purchase rate click Add.

For more information see Purchase rates.


Services Installed by Default with Subscription Pro     Services for Circulation System Integrations    
CSV Verification APT Falcon
Domain DSI
Free DTI iServices
Newzware Mediaspan