Note: A site administrator at each company will have the power to create / delete groups, and add / remove group access for their employees. TownNews.com is not responsible for managing groups or staff access.

Note: You can contact TownNews Customer Support by submitting a ticket through your BLOX admin (Support / Ticket for more information please see the Ticket Workspace doc) or by calling 800-293-9576.



Note: Normally readers will register on the front end of your site through a form. For more information see User Registration and Log in (Flex) (Zen).

If you do set up a readers registration account through the admin, they can add/edit/remove details to it at a later point. For more information see User Dashboard (Flex) or User Dashboard (Zen).


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In the Manage User Accounts window, click New


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This opens the Create User Account window.

Type/paste the Email address (required) of the person getting the account, and give the user a Screen name (commonly their real name).


Note: Each member of your online staff should have their own email address. This promotes security in your Blox CMS admin, allows for the use of Authors/Photographers in your assets (for more information see Asset Authors / Photographers (Flex) (Zen)), and allows your readers to "Follow" an author (Flex only) (for more informaiton see Saved Search Follow (Flex)).



Note: Blox CMS user accounts, both admin and normal, are based on the unique email address assigned to each. The email address of an account ties the user to all actions made requiring a user login, such as comments, blogs, Blox CMS admin access and activity, etc.

Admin account email addresses also tie a specific admin user to assets, which in turn allows readers to follow a certain author. Because of this, once an admin account is created, the email address cannot be changed. Admin accounts can be deleted from Blox CMS entirely, but the historical actions of the account holder will be removed from all assets, comments, etc. If the account is recreated the connections will not be automatically recreated.

Normal accounts (i.e. reader accounts) will suffer from the same issue, so the reader will lose any connection to comments, etc.



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Set Account Type based on whether this user is a staff member, or a reader.

If the user is a reader set the Account Type to Normal.

If the user is a member of your staff and will need access to the BLOX CMS admin, change the Account Type to Admin.

Click Continue.


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Enter the user's desired Password, then re-enter it in the Confirm password field.


NOTE: Passwords must consist of at least 6 characters.



Click Create account.  If this is a Normal user (reader), the account is created and you are done with this process. If this is an Admin user, continue to step seven.


Note: Readers can add/edit/remove details to it at a later point. For more information see User Dashboard (Flex only) or User Dashboard (Zen only)


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From the Manage user accounts screen, find the user you just created.  You can scroll through the users, or use the Query; you can search by screen name, last name, first name or email address. You can also search by account Type, whether the user has been Banned, Deleted, or what type of account Authentication was used (Password/BLOX CMS, Facebook, Google, or OpenID).

Click Search.  

Double click on the user to re-open the account. This opens the Edit User Account window.


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Click Groups.


Note: Groups will only appear on Admin accounts.


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Select the Group(s) appropriate for this staff member.  Group access needs will vary depending on the work the user will be performing at your publication. For more information see Groups - Recommendations / Best Practices


Note: A site administrator at each company will have the power to create / delete groups, and add / remove group access for their employees. TownNews.com is not responsible for managing groups or staff access.

Note: You can contact TownNews Customer Support by submitting a ticket through your BLOX admin (Support / Ticket for more information please see the Ticket Workspace doc) or by calling 800-293-9576.



NOTE: Passwords must consist of at least 6 characters.


TownNews customers now have the ability to control the creation, modification, and deletion of groups that allow access to different software and functions in your Blox CMS admin.

TownNews has enabled a site administrator at each location. This individual will have access to ALL software and functions that the customer has purchased. This person will also have access to Community / User Accounts to grant access to other staff at their location. For more information see How do I create users in BLOX CMS? (Flex) (Zen), and Groups - Recommendations / Best Practices (Flex) (Zen).


Note: The site administrator will need to ensure the person requesting certified access has an admin user account. For more information, see User Accounts Workspace (Flex) (Zen), or How do I create users in BLOX CMS? (Flex) (Zen).



When you have made selected the appropriate groups for this user, click Save.


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