In accordance with your contract with TownNews, you must provide at least 30 days notice before your contract expires or auto-renews, of your intent to terminate and/or transfer service to another provider.  Notification of service cancellation may be submitted in the following ways:

  • via completion of the Service Cancellation form found at https://systems.tn-cloud.net/service_cancellation/
  • via facsimile to 309-743-0830; Attention: Billing/Service Cancellations
  • via Sales Representative, if you do not know who your sales representative is click here
  • via U.S. Postal Service to TownNews, Attention: Billing/Service Cancellations, 1510 47th Ave, Moline, IL 61265

Written notification of cancellation must be provided on formal, company letterhead, and must include company name, contact name, phone number, address, and telephone number, and the effective date of termination of any or all services provided.  The effective date of termination can be no less than 30 days from the date of submission

Monthly charges will incur and services will continue to be provided until a cancellation notification is received in accordance with this policy.